Cell phones keep getting “smarter,” and customers keep getting more frustrated with the high cost of staying in touch. Consumer Reports has just released its annual ratings of cell-phone carriers and has advice for people who are upset about their bills.
The big nationwide cell-phone carriers come up short when it comes to value for the money. Sprint edged out the others. It is the last of the big carriers to offer unlimited data plans, which can make a big difference if you surf the Web or if you download lots of apps and videos.
If you’re someone who only calls and texts, a small national carrier—Consumer Cellular—beat out the big carriers for value. Consumer Reports says that if you use the Internet sparingly or not at all, Consumer Cellular is definitely worth considering. Consumer Reports compared plans and found that Consumer Cellular had the best rates most often, especially for the basics.